Why Linebarger

QUALIFIED STAFF

Investing in People

At Linebarger, our greatest asset is our people.

Our 120 attorneys have an average of 13 years of collection law experience with our firm, distinguishing Linebarger as a national leader. Our firm has nearly 50 years’ experience working with government entities.

We are proud to be one of the most diverse law firms in the country.

More than 60% of the partners who hold ownership in the firm are women or people of color. Overall, more than 70% of our employees are women and 60% are people of color.

Linebarger has been recognized for the highest percentage of women lawyers and partners, ranking first in Texas and 15^th nationally among law firms surveyed by the National Law Journal’s “Women in Law Scorecard.”

COMMUNITY ENGAGEMENT

Investing in Communities

Linebarger serves the communities in which our team members live, work, and raise their families. Your community is our community. Your schools are our schools. Your constituents are our neighbors. We are proud to invest in causes and organizations that support the quality of life in the communities our clients serve.

• Education Foundations
• Food Banks
• Veteran’s Groups
• Children’s Charities
• Mentorship Programs
• Undergraduate Scholarships
• Law School Foundations
• Family Support Programs

Read more about our community engagement activities on Insights.

TECHNOLOGY DRIVEN

Industry-Leading Innovation

We are privileged to serve clients nationwide and are directly responsible and accountable for protecting millions of confidential records.

Linebarger has made significant investments to ensure a secure, scalable environment that adheres to the highest industry standards.

Our more than 175 information technology professionals are innovators who drive our technology prowess—designing, building, and implementing proprietary collection software and systems that mold to each client’s distinct interface.

We maintain multiple certifications in data security, meeting or exceeding industry standards for network and data technology systems.

CONTACT SOLUTIONS

Responsive to Your Constituents’ Needs

Convenience is a hallmark of our account resolution offerings. We continually add new communication options, so our clients’ customers have greater flexibility and choice in how they resolve their account.

• Toll-free by phone
• Email
• Text
• Chat

Contactless account resolution is available 24/7.

When questions arise, our multilingual account representatives are available and eager to assist. We use advanced software for managing in and outbound call campaigns. Our call centers nationwide operate out of secure facilities and are held to strict security standards, so your constituents’ data is protected.

NATIONAL RECOGNITION

Achievement in Client Service

The best measure of excellence is client satisfaction. That’s why our greatest honor is the fact that more than 66% of our clients have chosen Linebarger as their collection provider for more than a decade.

Linebarger is the only company to receive four awards from the U.S. Conference of Mayors.

Several of our attorneys are rated “AV Preeminent” by Martindale-Hubbell, an indication that an attorney is widely respected by peers for professional accomplishments and ethics.

Our firm has maintained an A+ rating by the Better Business Bureau since 1999.

LAW FIRM ADVANTAGE

Inspiring Trust and Confidence

As a national law firm, Linebarger inspires trust and confidence in our clients that constituents’ accounts will be resolved with professionalism and integrity.

Before a collection notice is distributed, it is reviewed and approved by a team that specializes in legal and litigation standards. This group ensures that the firm supports a culture of compliance and adheres to federal and state laws and regulations, including Consumer Financial Protection Bureau requirements.

With outreach from a law firm, constituent response rates are simply greater. When necessary and when authorized by the client, we integrate in-house litigation services that are tailored to the client’s unique needs.

We regularly counsel clients on the everchanging legal, legislative, policy, and regulatory landscapes impacting their work and their constituents’ accounts.